The Wowrack Chicago data center is located in Mount Prospect, close to Chicago O’hare airport and is 25 miles away from downtown Chicago. The facility has completed the HIPAA security requirement review with the SSAE 16 Type II data center security Audit. The data center has excellent security features like 24×7 video surveillance, elevator access level security, locked cabinets and suites, and security personnel scheduled rounds at pre determined times. The authorized access to the data center is granted through key cards and biometric scanners. The data center has 2N configured UPS systems to provide emergency power to the equipment and automatic transfer of load to auto started back up generators with 2N redundancy. The data center has multiple service contracts with local fuel companies in the event of a city-wide power loss. The N+1 configured HVAC units have been installed to properly maintain the cooling and humidity in the data center. The fire suppression sprinkler system with pre action dry pipe is installed in the data center. FM 200 fire suppression system is installed in some areas of data center.
Colocation services are provided through cabinets (1U, 10U, 20U, 42U), caged space and private suites up to 5,000 square feet. The circuits to cabinets with multiple power densities are offered and include 20 A @ 110V, 20 A @ 208V, 30 A @ 110V, and 30 A @ 208V. The data center is a carrier neutral facility and is directly peered with over 100 other networks which include the largest ISP’s, corporations and Internet organizations. The facility is running on 100% fully redundant Cisco enterprise network with BGP and HSRP protocols. The data center has multi Gbps and 10 Gbps capable backbone providers, and flow control protocols are enabled to ensure high network services level with low latencies and high availability. The staff monitors the infrastructure 24x7x365 to ensure SLA and system availability, and include professionals with major industry certifications.