TierPoint’s Charlotte 1 data center is located at 4021 Rose Lake Drive, Charlotte, NC 28217. The TierPoint data center is strategically located outside of severe weather and seismic zones, and is rated to withstand hurricane force winds.
The Charlotte 1 data center is a Tier II infrastructure facility. The Charlotte colocation services are provided through cabinets, and caged space. All the cage locks require unique laser etched keys with magnetic signatures to get access. The TierPoint data center is SSAE 16 SOC I Type II certified. The data center has a very secure environment including 24 x 7 physical security, and sensor driven camera monitoring and recording of all the areas. Two factor authentication that include the use of biometric hand scanners verify unique hand geometry image and a heat signature before allowing entry into data center.
The data center has a very reliable and scalable power infrastructure, and is a 2N or system plus redundancy design. The facility is located on a primary power grid in close proximity to the local power substation and offers a 100% uptime SLA on critical power delivery. All power is delivered via redundant feeds with each PDU distributing redundant power to each cabinet. Dual source PDUs are fed from both A-side and B-side power infrastructures and can automatically switch to an alternate power source in the event of failure. Fully redundant 1.75 MW of diesel generator provides the backup power for 36 hours without refueling in the event of utility power loss. The N+1 configured CRAC units in the perimeter cooling model are installed to control temperature and humidity. 24-inch raised flooring provides static pressure cooling from below to ensure efficient and effective cooling of computer equipment. The data center has leak detection and moisture detection systems, and are also installed with Continuum building management system to monitor all critical infrastructure.
Charlotte 1 data center is a carrier neutral facility and provides access to multiple network and service providers. The network infrastructure is a Cisco certified core network, and access to TierPoint MPLS network. TierPoint utilizes Internet and MPLS connectivity via multiple fiber routes in and out of colocation, as well as diverse paths to the Internet. 24 x 7 x 365 NOC provides the helpdesk support and monitors all the critical components.
Charlotte, NC 28217
TierPoint – Charlotte 1 Data Center Highlights
- Tier II Facility
- Located Outside Severe Weather and Seismic Zone
- Hurricane Wind Rated Roof
- Cabinets and Caged Space
- 24 Inches Raised Floor Design
- SSAE 16 SOC I Type II Facility
- 24 x 7 x 365 Physical Security
- Sensor Driven Video Surveillance
- Biometric Hand Scanner
- 2N Power Design
- 100 % SLA on Power
- Located on Primary Power Grid
- Dual Source PDUs
- 1.75 MW of Diesel Generator
- N+1 Configured CRAC Units in Perimeter Cooling Model
- Leak Detection and Humidity Detection System
- Continuum Building Management System
- Carrier Neutral Facility
- 24 x 7 x 365 NOC
- Monitoring of Critical Components by NOC Staff