Cogent’s Chicago data center is located at 216 W. Jackson Blvd. This facility provides anti static raised floor and network and power cabling are installed in the raised floor in pre installed runs for easy management. The data center has video camera surveillance with motion detection and capturing. Access to the data center resources are granted through magnetic card readers. The IT infrastructure and communication equipment is connected to the AC and DC power supply via junction boxes situated under the raised floor. Power failure is protected by the UPS system which is able to provide back up supply up to 4 hours. Air conditioning and humidity control is provided via the raised flooring with a leakage monitoring system that monitors water-bearing pipes and the air-conditioning systems. Fire alarm systems are equipped with early warning integration, hand-held CO2 fire extinguishers, and automatic fire extinguishing equipment including a Gas Suppression system that is installed in the data center.
The Internet access is dedicated, and backed by one of the best SLAs available. Cogent provides On-Net internet access to more than 1920 buildings directly connected to the company’s IP backbone where fiber optics physically runs through the buildings. Cogent also provides off-Net internet access to more than 180 markets. Off-Net traffic runs over Cogent’s network, but a Telco tail circuit connects the customers to Cogent’s IP backbone. Transit services are powered by the interconnected network and offers high quality, scalability, and affordable bandwidth. The IP Transit service runs over Cogent’s worldwide tier I, IPv6 enabled, optical IP network with over 57,000 miles (91,700 km) of long-haul fiber and more than 27,100 miles (43.600 km) of metropolitan fiber. Cogent’s Autonomous System AS174 has direct connectivity to more than 4660 AS networks around the world and over 33,400 Gbps internetworking capacity. Cogent’s ethernet point to point solutions allow private connections between any two points of network with MPLS enabled IP backbone. Customer Support Engineers are available 24x7x365 and answer calls in less than 25 seconds. Local support and online account management provide individual assistance and any time access, regardless of time zone.
Chicago, IL 60606