XO Communications’ Charlotte data center is located at 3101 International Airport Drive, 1st floor, Charlotte, NC 28208. The data center provides an 8 feet drop ceiling height, secure loading docks, and has on site parking available.
The data center offers Charlotte colocation space through full size secured locking cabinets and customized cage space. The data center is regularly audited in accordance with SSAE 16 SOC 3 requirements, and also offers solutions that meet the rigorous compliance standards for HIPAA, PCI and SOX 404. The data center provides excellent security measures such as on site security officers, 24×7 Closed Circuit Televisions (CCTV), Open Sound Control (OSC) monitoring system, and has secure entry through the use of biometric authentication and key card access control system. All access in the data center is remotely monitored by the XO NOC. The data center is equipped with a pre action dry pipe and FM 200 gas based fire suppression system that is located throughout the facility.
The Charlotte data center provides a reliable power infrastructure with single feed AC commercial power services. The entire critical infrastructure is protected by a UPS system with two battery strings capable of providing 9 minutes of backup power at full load in the event there is a loss of utility power. Standby diesel generators that are connected to an automatic transfer switch (ATS) provide emergency power for prolonged power outages. The generators are test run on a weekly basis and full load tested on a monthly basis, and has on site fuel storage for up to 24 hours of continuous runtime. The data center power room is separated from the technical space with diverse power delivered by multiple PDUs in a true A+B design to each cabinet, and provides a power density of 4kW per cabinet or 160 watts per square foot. The data center provides DC power options designed with greater than 4 hours of battery reserves on multiple N+1 battery strings. The entire power infrastructure has monthly preventive maintenance performed and semi-annual comprehensive maintenance. The HVAC units maintained via air cooled precision cooling system in N+1 redundant configuration effectively controls the cooling and humidity in the data center. The HVAC units have monthly preventive maintenance performed and quarterly comprehensive maintenance performed.
XO Communications’ 3101 International Airport Drive data center is a carrier neutral facility with connectivity option to a private network. The facility has switched and dedicated access to transport facilities via high-capacity metropolitan and long haul XO network facilities. The data center has a fully redundant network infrastructure offering 100% SLA on network and server availability. The data center provides VLANs, customized firewalls, site to site VPN, load balancing and multicast, and IDS/IPS. The on site staff provides helpdesk and support services, and remote hands services.
