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XO Communications – Austin Data Center #2

XO Communications’ Austin data center is located at 11501 Domain Drive, Suite 100 in Building 5, Austin, TX 78758, and is one of the two facilities that is owned and operated by XO Communications in Austin. The data center provides secure loading docks with on site parking available.

The data center offers colocation space through full size secured locking cabinets and customized cage space. The data center is regularly audited in accordance with SSAE 16 SOC 3 requirements, and also offers solutions that meet the rigorous compliance standards for HIPAA, PCI and SOX 404. The data center provides excellent security measures such as on site security officers, 24×7 closed circuit televisions (CCTV) and open sound control (OSC) monitoring system, and has a secure entry through the use of biometric authentication and key card access control system. All the access in the data center is remotely monitored by XO NOC. The data center is equipped with double interlocked pre action fire suppression system that are located throughout the facility to meet any fire emergency.

The Austin data center provides a reliable power infrastructure with single feed AC commercial power services. The entire critical infrastructure is protected by a UPS system with two battery strings capable of providing 9 minutes of backup power at full load in the event there is a loss of utility power. Standby diesel generators that are connected to an automatic transfer switch (ATS) provide emergency power for prolonged power outages. The generators are test run on a weekly basis and full load tested on a monthly basis, and has on site fuel storage for up to 24 hours of continuous runtime. The data center power room is separated from the technical space with diverse power delivered by multiple PDUs in a true A+B design to each cabinet, and provides a power density of 4kW per cabinet or 160 watts per square foot. The data center provides DC power options designed with greater than 4 hours of battery reserves on multiple N+1 battery strings. The entire power infrastructure has monthly preventive maintenance performed and semi-annual comprehensive maintenance. The HVAC units maintained via air cooled precision cooling system in N+1 redundant configuration effectively controls the cooling and humidity in the data center. The HVAC units have monthly preventive maintenance performed and quarterly comprehensive maintenance performed.

XO Communications’ 11501 Domain Drive data center is a carrier neutral facility with connectivity option to a private network. The facility has switched and dedicated access to transport facilities via high-capacity metropolitan and long haul XO network facilities. The data center has a fully redundant network infrastructure offering 100% SLA on network and server availability. The data center provides VLANs, customized firewalls, site to site VPN, IDS/IPS, load balancing and multicast. The on site staff provides help desk support services, and remote hands services.

About XO

XO Communications is a leading provider of advanced IP communication, intelligent networking, and IT infrastructure services to a large client base in 85 US markets and 50 countries worldwide. The company offers a comprehensive portfolio of solutions and services to meet the diverse needs of its customers, through offerings such as XO Connect solutions which provide Internet connectivity and intelligent network services such as dedicated Internet access, MPLS IP-VPN, VPLS, Ethernet, Private Line, and Wavelength; XO Unify solutions that provides voice, collaboration, and communication services such as VoIP, SIP Trunking, Hosted PBX, Contact Center and IVR, local and long distance calling, and web & audio conferencing; XO Compute solutions that provide cloud computing, hosting, and IT services such as cloud computing, managed services, data center colocation, storage, and hosted exchange; XO Accelerate solutions that provide faster application and network performance such as application performance management, WAN optimization, and content delivery networks; XO Secure solutions that provide security and data protection such as network security and data backup; XO Carrier solutions that provide whole data, IP, and network services. XO Communications’ nationwide IP and transport networks, metro networks, and fixed wireless capacity provide maximum coverage, performance, and scalability. The company currently has more than 19,000 route miles connecting more than 85 cities, metro fiber networks in 40 major metropolitan markets, one million metro fiber miles, more than 3,300 on-net buildings, 1,000 central office locations, and more than 50 colocation facilities. The company serves a large number of clients working in financial sectors, healthcare, media and entertainment, professional service providers, governments, agencies, education, technology, and retail sectors. The company’s customers are among half of the Fortune 500 companies, leading cable providers, mobile wireless companies, domestic & global telecommunication companies. XO Communication operates as a subsidiary of XO Holdings, Inc. that is publicly traded company in NASDAQ under the symbol XOHO. The company was founded in 1996 and headquarters in Herndon, VA.
hipaa compliance pci compliance

XO Communications – Austin Data Center #2
11501 Domain Dr.
Austin, TX 78758

XO Communications – Austin Data Center #2 Highlights

  • Secure Loading Docks
  • Onsite Parking Available
  • Slab on Grade Floor
  • Built Up Roof Style
  •  Colocation
    • Full Size Secured Locking Cabinets
    • Customized Cage Space
  • Compliance and Certifications
    • SSAE 16 SOC 3
    • HIPAA
    • PCI
    • SOX 404
  • Security
    • Onsite Security Officers
    • 24×7 Closed Circuit Televisions (CCTV) and Open Sound Control (OSC) Monitoring System
    • Biometric Authentication
    • Key Card Access Control System
    • Remotely Monitored by XO NOC
  • Double Interlocked Pre Action Fire Suppression System
  • Single Feed AC Commercial Power Services
  • UPS System with Two Battery Strings Providing 9 Minutes of Backup Time
  • Standby Diesel Generators
  • Fuel Storage Onsite for 24 Hours of Continuous Runtime
  • Generators Test Run On Weekly Basis and Full Load Tested on Monthly Basis
  • Automatic Transfer Switch (ATS)
  • Data Center Power Room is Separated From Technical Space
  • Multiple PDUs
  • Dual Distribution Paths  in True A+B Feeds
  • Power Density
    • 4 kW Per Cabinet
    • 160 Watts Per Square Feet
  • DC Power System
    • Designed for Greater Than 4 Hours of Battery Reserves
    • Multiple N+1 Battery Strings
  • Power Infrastructure Maintenance
    • Monthly Preventive Maintenance
    • Semi-Annual Comprehensive Maintenance
  • HVAC Units Maintained Via Air Cooled Precision Cooling System in N+1 Redundant Configuration
  • HVAC Maintenance
    • Monthly Preventive Maintenance
    • Quarterly Comprehensive Maintenance
  • Carrier Neutral Facility
  • Fully Redundant Network Infrastructure
  • 100% SLA on Network and Server Availability
  • Helpdesk and Support Services
  • Remote Hands Services

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