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ViaWest – Shiloh Data Center

ViaWest’s Shiloh data center is located at 3500 E Plano Pkwy, Plano, TX 75074. The data center is centrally located with low risk of natural disasters and has easy access to stable energy.

The data center offers flexible colocation space options available in half and full cabinet increments. The data center provides 156,460 square feet of anti-static raised floor space for efficient cooling and airflow. The data center is a dual standard SSAE 16 and ISA3402 SOC-1 Type II, SOC-2 Type II and SOC-3 facility. The data center offers solutions to its customers to become compliant in the financial, healthcare and Federal industries that require regulatory authority of PCI DSS, HIPAA, FISMA, NIST 800-53, and ITAR standards as well as adherence to US-EU Safe Harbor privacy framework. The data center provides multi layered physical security to safeguard the data center from unauthorized access with 24x7x365 onsite security personnel, video surveillance with intercom system, 24×7 key card access with secondary biometric authentication, and 6-zone security access. The data center has a state of the art fire detection and suppression system with certified data center smoke detection system, certified VESDA incipient smoke detection, dual interlock pre action dry pipe fire suppression system and clean agent fire extinguishers placed throughout the facility.

The Shiloh data center has a fully redundant and fault tolerant power infrastructure design that is concurrently maintainable, and offers 100% SLA on power. The power to the data center is fed through multiple medium voltage utility power feeds. A Redundant UPS system of 18 MW power capacity with redundant battery strings provides a backup power supply in case of utility power loss that is being backed up by a 29 MW, fully redundant diesel generators having 50,000 gallons of diesel fuel. Power to each cabinet is configured in A+B redundancy with failover protection and branch circuit monitoring system. The data center features a Power Usage Effectiveness (PUE) projected at 1.3 with full capacity and provides high density computing at 700+ watts per square feet. The data center provides 6,000 tons of cooling capacity for maintaining the optimal temperature in the data center in hot aisle/cold aisle configurations.

3500 E Plano Pkwy data center is a carrier neutral facility with connectivity to multiple carriers and service providers. The data center provides 100% SLA on bandwidth and network service availability. The data center has multiple redundant fiber optic telecommunication networks delivered via Telcordia Bellcore standards with diverse conduit and entrance facilities. The facility provides Ethernet services available from 5 Mbps to 10 Gbps, and telecommunication services available from T1 to multiple OC192. The data center is staffed 24x7x365 with data center technicians providing helpdesk and support services. Customers can also contact ViaWest Technical Assistance Center (V-TAC) with experience TAC support engineers.

About ViaWest

ViaWest LLC, founded in 1999 is a Denver based provider of colocation, cloud computing, and managed services. ViaWest operates 24 state of the art data centers across the country with companies spanning multiple industries nationwide that include Hitachi Consulting, Net Inspect, LSD Family Search, Dallas data center, eCollege, University of Texas, the state of Colorado and thousands of others. The other services that are offered by ViaWest include managed hosting, cloud and storage services, managed network and security services, managed tape backup, monitoring, database administration, backup, network and system support, compliance, and disaster recovery.

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ViaWest – Shiloh Data Center

ViaWest – Shiloh Data Center
3500 E Plano Pkwy
Plano, TX 75074

ViaWest – Shiloh Data Center Highlights

  • Centrally Located
  • Low Risk Of Natural Disasters
  • Colocation Space
    • Unit Level Available in Half and Full Cabinet Increments
  • 156,460 Square Feet of Antistatic Raised Floor Space
  • Certifications and Compliance
    • SSAE 16 SOC-1 Type II, SOC-2 Type II and SOC-3
    • ISA3402 SOC-1 Type II, SOC-2 Type II and SOC-3
    • PCI DSS
    • HIPAA
    • FISMA
    • NIST 800-53
    • ITAR Standards
    • US-EU Safe Harbor Privacy Framework
  • Security
    • 24x7x365 Onsite Security Personnel
    • Video Surveillance and Intercom System
    • 24×7 Key Card Access with Secondary Biometric Authentication
    • 6-Zone Security Access
  • Fire Detection and Suppression System
    • Certified Data Center Smoke Detection System
    • Certified VESDA Incipient Smoke Detection
    • Dual Interlock Pre Action Dry Pipe Fire Suppression System
    • Clean Agent Fire Extinguishers
  • Fully Redundant and Fault Tolerant Power Infrastructure Design
  • Concurrently Maintainable Power Design
  • 100% SLA on Power
  • Multiple Medium Voltage Utility Power Feeds
  • Redundant UPS System of 18 MW Power Capacity
  • Redundant Battery Strings
  • 29 MW Fully Redundant Diesel Generators
  • 50,000 Gallons Diesel Fuel with 10% Biofuel Supply
  • A+B Redundancy with Failover Protection
  • Branch Circuit Monitoring System
  • PUE Projected at 1.3 with Full Capacity
  • High Density Computing at 700+ Watts Per Square Feet
  • 6,000 Tons Of Cooling Capacity
  • Hot Aisle/Cold Aisle Configurations
  • Carrier Neutral Facility
  • 100% SLA on Bandwidth and Network Service Availability
  • Multiple Redundant Fiber Optic Telecommunication Networks
  • Diverse Fiber Conduit and Entrances
  • Ethernet Services Available from 5 Mbps to 10 Gbps
  • Telecommunication Services Available from T1 to Multiple OC192
  • 24x7x365 Staffed and Helpdesk Services
  • Access to ViaWest Technical Assistance Center (V-TAC)