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TierPoint – Charlotte 3 Data Center

TierPoint’s Charlotte 3 data center is located at 113 N. Myers St., Charlotte, NC 28202. The data center is one of the four data center facilities that is operated by TierPoint in Charlotte. The data center is strategically located outside of severe weather and seismic zones, and is rated to withstand hurricane force winds. The facility is a masonry, brick and steel constructed building with full brick ballistic resistant walls with no exterior windows and hurricane wind rated roof.

The Charlotte data center provides N+1 colocation space options ranging from single U cabinet space, 1/4 cabinet, 1/3 cabinet, 1/2 cabinet, full cabinet, locking cabinet, customized cage space, and private suites. The data center is annually audited for its controls and is a SSAE 16 SOC1 Type II and SSAE 16 SOC2 Type II certified facility. The data center also offers solutions to meet the rigorous compliance requirements of HIPAA and PCI DSS standards. Multi-layered security prevent any unauthorized access to the data center with 24x7x365 onsite security personnel; with facility entrance subject to badge or security clearance; data center access through biometric hand scanners; monitoring through CCTV cameras and lightning protection throughout the facility. The data center is equipped with an early warning smoke detection system and pre action dry pipe fire suppression system to meet any fire emergencies.

Charlotte 3 data center provides reliable and fault tolerant 2N redundant power infrastructure and can offer 100% SLA on power. Immediate power failure is protected by a redundant and diverse UPS system in 2N redundant configuration for critical load, in an event of utility power loss. A 2.25 MW Kohler diesel generator provides backup power to the entire facility during a power outage, with onsite fuel storage sufficient for 4 days run. The generator is locked within sound attenuated enclosure behind locked security fences and monitored by camera. Power to each cabinet is delivered in a fully diverse A&B feed with each circuit run from different UPS and generator system that insure uninterrupted power to the system. Multiple redundant CRAC units maintain appropriate cooling and humidity levels in the data center for optimized performance of all components and can be monitored remotely.

The 113 N. Myers St. data center is a carrier neutral facility with connectivity to multiple carriers and service providers. The data center offers 100% SLA on network connectivity with flexible solutions including optical fiber, copper and wireless. The data center has multiple diverse feeds to each from separate paths into the building, and TierPoint provided redundant IP bandwidth with 10Gb connectivity. 24x7x365 NOC with onsite Level 2 and Level 3 Engineers provides helpdesk and support services.

About TierPoint

TierPoint is a leading provider of cloud, colocation, and managed services designed to improve the business performance and manage risk. The company owns and operates six state of the art carrier class and carrier neutral data centers in key locations across the United States. TierPoint offer cost effective and flexible cloud computing solutions with the highest levels of security, reliability and performance. These cloud solution are built on industry leading technologies such as VMware, EVault, Dell, and Fortinet, and each cloud environment is custom configured to include compute resources, data storage, security, backup options, software licenses, and bandwidth. TierPoint’s managed services offerings include backup and restore services, business continuity, managed networks, wireless network, TierPoint CleanIP, web hosting, and many others. The company was founded in 2010, and is based in Saint Louis, MO.
hipaa compliance pci compliance

TierPoint – Charlotte 3 Data Center
113 N. Myers St.
Charlotte, NC 28202

TierPoint – Charlotte 3 Data Center Highlights

  • Single Story Building
  • Rated to Withstand Hurricane-Force Winds
  • Masonry, Brick and Steel Construction
  • Full Brick Ballistic Resistant Walls with No Exterior Windows
  • Hurricane Wind Rated Roof
  • Colocation Space Options
    • N+1 Redundancy
    • Single U Cabinet Space
    • 1/4 Cabinet
    • 1/3 Cabinet
    • 1/2 Cabinet
    • Full Cabinet
    • Locking Cabinet
    • Customized Cage Space
    • Private Suites
  • Certification and Compliance
    • SSAE 16 SOC1 Type II
    • SSAE 16 SOC2 Type II
    • HIPAA
    • PCI
  • Security
    • 24x7x365 Onsite Security Personnel
    • Facility Entrance Subject to Badge or Security Clearance
    • Data Center Access Through Biometric Hand Scanners
    • Monitoring Through CCTV Cameras
    • Lightning Protection Throughout the Facility
  • Fire Detection and Suppression System
    • Early Warning Smoke Detection System
    • Pre Action Dry Pipe Fire Suppression System
  • Reliable and Fault Tolerant 2N Power Infrastructure
  • 100% SLA on Power
  • UPS System in 2N Redundancy
  • 2.25 MW Kohler Diesel Generator
  • Onsite Fuel Storage Capacity for 4 Days run
  • Generator Locked Within Sound Attenuated Enclosure
  • Fully Diverse A&B Feed
  • Multiple Redundant CRAC Units
  • Carrier Neutral Facility
  • 100% SLA on Network Connectivity
  • Flexible Connectivity Solutions
    • Optical Fiber
    • Copper
    • Wireless
  • Multiple Diverse Feeds to Each From Separate Paths into the Building
  • Redundant IP Bandwidth with 10Gb Connectivity
  • 24x7x365 NOC
  • Onsite Level 2 and Level 3 Engineers

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