Previously a DataChambers facility, NorthState’s Salem data center is located at 3310 Old Lexington Road, Winston-Salem, NC 27107. The data center was built in 2002 and is located in Salem Business park, and is the only underground data center in the region. The subterranean data center is housed in hardened, blast resistant bunker. The data center provides amenities like private workstations, meeting rooms, custom configured desktop environment with phone and web access, centralized fax machine and printers, and easy accessibility from multiple interstate highways and airport.
The data center provides secure space in shared cabinet from three, six, or ten rack units of space. The data center provides 140,000 square feet of total space including 25,000 square feet of raised floor space. The facility provides comprehensive disaster recovery space with more than 800 seats for displaced workers. The data center is regularly audited according to SSAE 16 SOC I Type II requirements; and meets the requirements of regulatory compliance acts such as HIPAA, PCI, Gramm-Leach-Bliley (GLBA), and Sarbanes-Oxley (SOX). The data center has four layered checkpoints between perimeter and data center, dual authentication at the perimeter, triple authentication at the data center, escort only access within the facility, video surveillance, and 24 x 7 x 365 security staff onsite. The data center has redundant fire detection and suppression system installed in the facility.
Salem data center is powered by onsite Duke Energy high capacity power substation which is fed by dual utility feeds. The immediate power failure is protected by 14 separate UPS systems. The emergency power to data center is provided by 8 standby diesel generators with fuel storage onsite and regularly testing. The data center has redundant cooling units for automating the cooling and humidity in the facility.
The data center is a carrier neutral facility with connectivity to multiple carriers. 8 network providers maintain physical Point of Presence (PoP) directly on their fiber backbone, giving customers unparalleled opportunities for redundant connectivity direct from the most reliable names in transport. NorthState provides Internet services against four of those carriers via a BGP protocol. The 24 x 7 x 365 NOC with onsite engineers provides support in all data center areas including data storage, networking, security, device monitoring, and remote hands services.
